Shipping Policy

At Anokhi Ada, we aim to deliver your orders safely, quickly, and efficiently across India.

📦 Order Processing

Orders are generally processed and dispatched within:

1–2 Business Days

Processing time may vary during weekends, public holidays, sales, or periods of high order volume.

🚚 Delivery Time

After dispatch, orders are generally delivered within:

3–7 Business Days

Delivery time may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

🇮🇳 Delivery Coverage

We currently provide PAN India shipping through our logistics and courier partners.

Some remote or restricted locations may require additional delivery time or may have limited service availability.

💰 Shipping Charges

  • FREE Shipping: Orders above ₹1,999 are eligible for free standard shipping.
  • Orders below ₹1,999: A flat shipping charge of ₹80 may apply.
  • Applicable shipping charges, if any, will be displayed during checkout before the order is placed.

📍 Shipping Address

Please make sure that your:

  • Name
  • Complete delivery address
  • PIN code
  • Active mobile number

are entered correctly during checkout.

Anokhi Ada will not be responsible for delays or failed delivery caused by an incorrect or incomplete address or an unreachable contact number.

🔎 Order Tracking

Once your order has been dispatched, tracking details may be shared with you through the contact information provided during checkout.

You can use the tracking details to check the current status of your shipment.

⚠️ Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Courier-related issues
  • Public holidays
  • High order volumes
  • Natural events
  • Transportation disruptions
  • Remote or difficult-to-service locations
  • Other circumstances beyond our reasonable control

We appreciate your patience in such situations.

📦 Delivery Attempt & Undelivered Orders

Please ensure that someone is available to receive the package at the delivery address.

If an order cannot be delivered due to an incorrect address, unreachable phone number, repeated failed delivery attempts, or customer refusal, the shipment may be returned to Anokhi Ada.

Any re-shipping or additional charges, where applicable, may be communicated to the customer before re-dispatch.

📞 Shipping Support

For order tracking or shipping-related questions, please contact us:

WhatsApp: +91 9942085352
Email: anokhiada9@gmail.com

Please keep your Order ID ready when contacting our support team for faster assistance.