Terms of service

Terms & Conditions – Anokhi Ada

Welcome to Anokhi Ada. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

📌 General Conditions

• By using this website, you confirm that you are at least 18 years old or using it under supervision of a guardian
• We reserve the right to refuse service to anyone at any time
• Content on this website must not be misused, copied, or exploited without permission

🛍️ Products & Orders

• All products are subject to availability
• We reserve the right to limit or cancel any order at our discretion
• Product images are for reference only; slight variations may occur

💰 Pricing & Payments

• All prices are listed in INR (₹) and are subject to change without notice
• We accept secure payments through trusted payment gateways
• Orders will be processed only after successful payment confirmation

🚚 Shipping Policy

• Orders are processed within 1–2 business days
• Delivery time is 3–7 business days across India
• FREE Shipping on orders above ₹199
• Orders below ₹199 may include shipping charges

🔄 Returns & Refunds

• Return requests must be raised within 24 hours of delivery
• An unboxing video (clear and uncut) is mandatory for any return request
• Refunds are processed only after approval and inspection

⚠️ Limitation of Liability

Anokhi Ada shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

🔒 Privacy

Your personal information is handled as per our Privacy Policy.

📞 Contact Information

For any queries or support:

📱 WhatsApp: +91 9345068331 / +91 8789745872

ℹ️ Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website means you accept those changes.

By using our website, you agree to these Terms & Conditions.